Reseller Policy

3 Easy Steps:

1. READ our Reseller Program and Terms and Conditions
2. REGISTER online and get approved
3. BUY and get discounts on your first purchase

Reseller Program

Our program consists of three tiers. These are the Regular, Premium. Their requirements and perks are as follows:

Regular Minimum P5K

  • Get 20% OFF on all regular Krooberg products
  • Get 10% OFF on all Markdown Krooberg products
  • Minimum purchase ₱5,000.00 per purchase
  • Free listing of stores with physical locations on our site (Facebook Page & Website)

Premium Minimum P10K

  • Get 30% OFF on all regular Krooberg products
  • Get 15% OFF on all Markdown Krooberg products.
  • Minimum purchase ₱10,000 per purchase.
  • Free listing of stores with physical locations on our site (Facebook Page & Website)
  • Freebies and giveaways!

Terms and Conditions

  • The Goal here is to attract people who wants to get an extra income, merchants, students, housewives
  • We will help them promote or sell but limited only by giving standard downloadable banners and one time listing of our new reseller partner on facebook and website.
  • Allow the reseller to sell in Shopee and Lazada with Restriction they should follow our SRP..
  • They can buy any SKU as long as they meet the minimum purchase requirement per classification.
  • Order through website, facebook or contact us
  • Free Shipping within Metro Manila (1 location) while shipping fee applies for outside Metro Manila.
Please save this page for easy reference in the future.

*PLEASE TAKE NOTE:
 Failure to comply with our Terms and Conditions may result in termination of your Reseller privileges.

How to Buy

Once you get your REGISTRATION APPROVED e-mail from Krooberg, follow the steps in the email to start buying

1. SHOP ONLINE using your special Reseller Account and Code
2. E-mail for special orders at krooberg.hei101@gmail.com.com or call the hotline to follow up your orders (+63)9062869799

Shipping Information
Approximate Shipping Times:
Standard Shipping / Freight Collect - 2 to 5 business days
Express Shipping - 1 to 3 business days depending on your location.
In-Store Pick Up - 7 to 14 business days depending on delivery schedules that vary per branch.


Frequently Asked Questions [FAQs]:

RESELLER

Can a Regular Reseller become a Premium Reseller and vice versa?

• Yes, your Reseller discounts will depend on the total amounts purchased as well as the total accumulated costs of purchases in the year.

 

PRODUCTS

 

Is there an additional discount for bulk customized orders?

• Due to the custom design work needed for personalized items, please note that the price for customized giveaways with an order of P 5,000.00 or more will already include the wholesale discount - we cannot provide additional discounts. 

Can you choose the products for me?

• Yes you can give us your budget and customer type and we can suggest the most saleable, newest products for you and this will be subject to your approval before payment and shipping.

Do we have to sell the product at the same Krooberg prices?

• You may decide to price the products according to what will be profitable for you as you will have your own overhead costs.

Can we request for a catalog of your products?

• Our website serves as our online catalog.

PAYMENTS

How do you accept payments online?

• We accept GCash, PayMaya or PayPal Express Checkout.

Can I pay for my wholesale purchase at the mall branches?

• We currently do not accept payments from Resellers at our branches. 

SHIPPING

How long does delivery normally take?

• Items in stock get shipped 2-5 days after payment. For PRE-ORDER products that still need to be manufactured, allow more time for production after payment. 

What do you do about damaged deliveries? 

• We will accept returns only if merchandise is defective, and only with our prior authorization. Shortage or damage claims are to be made within 3 days of receiving the merchandise.

INTELLECTUAL PROPERTY

Can we use the name "Krooberg"? Can we put a sign of Krooberg in our shop? 

• Because the name "Krooberg" is a duly registered business name, it is not permissible to be used by other businesses. You may put up signage such as "Krooberg" products sold here" for your needs.