Reseller Policy
BE A KROOBERG RESELLER
WELCOME MERCHANTS, DEALERS AND PROSPECTIVE ENTREPRENEURS IN AND OUTSIDE THE PHILIPPINES! WE LOOK FORWARD TO DOING BUSINESS WITH YOU.
3 Easy Steps:
- READ our Reseller Program and Terms and Conditions
- REGISTERonline and get approved
- BUY and get discounts on your first purchas
RESELLER PROGRAM
Our program consists of TWO tiers. These are the Regular, Premium. Their requirements and perks are as follows:
Regular Minimum P5K
- Get 20% OFF on all regular Krooberg products
- Get 10% OFF on all Markdown Krooberg products
- Minimum purchase ₱5,000.00 per purchase
- Free listing of stores with physical locations on our site (Facebook Page & Website)
Premium Minimum P10K
- Get 30% OFF on all regular Krooberg products
- Get 15% OFF on all Markdown Krooberg products.
- Minimum purchase ₱10,000 per purchase.
- Free listing of stores with physical locations on our site (Facebook Page & Website)
- Freebies and giveaways!
TERMS AND CONDITIONS
DISCOUNTS
Reseller discounts are for products purchased for RE-SALE purposes only.
They apply only to regular Krooberg products. Regular Krooberg products are limited to those that we manufacture. Consigned items are not included.
Reseller information accounts and special discount codes are NON-TRANSFERABLE and may not be used by anyone other than the approved reseller. If you do not purchase products within a period of 1 year, you will need to re-apply to our reseller program.
PURCHASING PRODUCTS
Reseller purchases and payments may be done online or cash on delivery.
Free Shipping within Metro Manila IF provincial we will shoulder 200.00 only excess will be shoulder by the reseller.
Please save this page for easy reference in the future.
*PLEASE TAKE NOTE: Failure to comply with our Terms and Conditions may result in termination of your Reseller privileges.
HOW TO BUY
Once you get your REGISTRATION APPROVED e-mail from Krooberg, follow the steps in the email to start buying
- SHOP ONLINE using your special Reseller Account and Code
- E-mail for special orders at krooberg.hei101@gmail.com.com or call the hotline to follow up your orders (+63)9178965766
Shipping Information
Approximate Shipping Times:
Standard Shipping / Freight Collect - 2 to 5 business days
Express Shipping - 1 to 3 business days depending on your location.
FREQUENTLY ASKED QUESTIONS [FAQS]:
RESELLER
Can a Regular Reseller become a Premium Reseller and vice versa?
- Yes, your Reseller discounts will depend on the total amounts purchased as well as the total accumulated costs of purchases in the year.
PRODUCTS
Can you choose the products for me?
- Yes you can give us your budget and customer type and we can suggest the most saleable, newest products for you and this will be subject to your approval before payment and shipping.
Do we have to sell the product at the same Krooberg prices?
- You may decide to price the products according to what will be profitable for you as you will have your own overhead costs.
Can we request for a catalog of your products?
- Our website serves as our online catalog.
PAYMENTS
How do you accept payments online?
- We accept GCash, PayMaya or PayPal Express Checkout.
Can I pay for my wholesale purchase at the mall branches?
- We currently do not accept payments from Resellers at our branches.
SHIPPING
How long does delivery normally take?
- Items in stock get shipped 2-5 days after payment. For PRE-ORDER products that still need to be manufactured, allow more time for production after payment.
What do you do about damaged deliveries?
- We will accept returns only if merchandise is defective, and only with our prior authorization. Shortage or damage claims are to be made within 3 days of receiving the merchandise.
INTELLECTUAL PROPERTY
Can we use the name "Krooberg"? Can we put a sign of Krooberg in our shop?
- Because the name "Krooberg" is a duly registered business name, it is not permissible to be used by other businesses. You may put up signage such as "Krooberg" products sold here" for your needs.